Privacy Policy

About Adrigo Insights

Last Updated: December 4, 2023

Adrigo Insights respects your right to Privacy. This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
Adrigo Insights is a provider of software for social media analytics and social listening headquartered in Canada.

Usage Data

Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

  • Google
  • Facebook
  • Instagram

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account.
You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Use of Information

Adrigo Insights processes information for business and commercial purposes in accordance with the practices described in this Privacy Policy. Our business purposes for collecting and using information, including in the last 12 months, include the following:

  • Operate and improve the Site and Service.
  • Provide users or customers with the Service and other products and services that a user or customer may request or that a user or customer has expressed interest in.
  • Facilitate subscription processing, reviews and analysis.
  • Evaluate user interest and needs in order to improve the Service and make available other offers, products or services.
  • Evaluate the types of offers, products or services we make available to users or customers and potential users or customers.
  • Monitor use of the Service, including for troubleshooting and product improvement purposes.
  • Provide customer support.
  • Communicate and provide additional information that may be of interest to users through email or other means, such as special offers, announcements, and marketing materials.
  • Conduct online research surveys regarding the Site and/or Service.
  • Combine datasets to create aggregated data for internal evaluation and analysis.
  • Send you reminders, technical notices, updates, product announcements, security alerts and support and administrative messages,
    service bulletins, or marketing.
  • Manage our everyday business needs such as Site and/or Service administration, forum management, fulfillment, analytics, fraud prevention, enforcement of our corporate reporting obligations, legal terms and any other contractual agreement relating to our Service or to comply with the law.
  • And fulfill any other business or commercial purposes at your direction or with your notice and/or consent.

Not with standing the above, we may use information that does not identify you (including information that has been aggregated or de-identified) for any purpose except as prohibited by applicable law.

Data Retention

We retain information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it in accordance with our data retention policy, or, in the limited circumstances where this is not possible (for example, because your information has been stored in backup archives), then we will securely store your information and isolate it from any further processing until deletion is possible.

Sensitive personal information

The terms that govern your use of the Service prohibit you from providing Adrigo Insights with sensitive personal information as that term is defined under applicable law.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.
You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: team@adrigoinsights.com